These General Terms and Conditions of Sale are sent to the Customer at the same time as the quote to allow him to make his reservation. Any reservation therefore implies full and unreserved acceptance by the Customer of these conditions. The reservation and/or the order of services is reserved to the Customer who has read these conditions of sale in their entirety, and who has accepted them without reservation. Therefore, taking an order implies full acceptance of these general conditions of sale and the unreserved acceptance of all of their provisions. In order to satisfy the Customer, the Service Provider may have to change these general conditions as well as their product ranges.
Services: The Service Provider Company undertakes to perform the service as described in the quote. However, some dishes or drinks may be temporarily unavailable, the Customer will be notified without delay and an alternative will be offered in this case. Any decrease by the Customer in the number of his guests less than 3 working days before the date of the event will result in invoicing based on the validated quote.
Modification of the number of guests up to three days before the date of the service: If the number of guests cancelled represents less than 20% of the total number of guests, the Customer will not be charged for the absent guests. Beyond 20% of the number of cancelled participants, the Customer will be invoiced for absent guests. For any modification 3 days or less before the date of the service, regardless of the number of participants canceled or not present on the day of the service, the cancellation fee will be 100% of the unit price indicated in the initial quote, multiplied by the number of participants canceled.
Bookings — Payment: The reservation of a service is only firm and final after acceptance, signature of the quote and payment of the deposit corresponding to 50% of the total amount of the quote. The balance must be paid by the Customer no later than the D-day of the event.
Cancellation terms: In the event of cancellation of the reservation by the Customer, the following will be collected:
For a total cancellation less than one month and more than three weeks before the event: If the Customer decides to cancel the entire event between three weeks and one month before the scheduled date, the Customer will be invoiced and liable for 50% of the total amount including VAT confirmed in the quote.
For a total cancellation less than three weeks and more than two weeks before the event: If the Customer decides to cancel the entire event less than 2 weeks before the scheduled date, the Customer will be invoiced and liable for 80% of the total amount including VAT confirmed in the quote.
For a total cancellation less than two weeks before the event: If the Customer decides to cancel the entire event less than 2 weeks before the scheduled date, the Customer will be invoiced and liable for 100% of the total amount including VAT confirmed in the quote.
Force Majeure: In the event that a force majeure event prevents the event from taking place, the Parties undertake to come together and discuss in good faith in order to find an alternative solution.
Responsibility: The non-return of the equipment or the damage, in any form whatsoever, of the establishment or equipment made available to the Customer by the Service Provider Company will systematically result in an invoice equivalent to the purchase value or the repair. The Customer will be held responsible for all damage caused by his guests, his proposals or himself. In all cases, the amount of liability of the Service Provider Company is limited to the amount of the amounts paid by the Customer.
Competent court: Any dispute relating to the interpretation and execution of these general conditions of sale is subject to French law. In the absence of an amicable resolution, which must be implemented and attempted by the Parties, the dispute will be brought before the Paris Commercial Court.
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